what is the va hotline numberwhat is the va hotline number

Mail: Calling the va.gov phone numbercan be an incredibly frustrating experience, with long wait times, followed by a conversation with an employee that may not be able to answer your questions. Veterans (or family members) can speak to a registered nurse at any time regarding health care concerns, or to report a symptom they are having, by calling their local VA medical center and pressing the number 3. 13 Suicide and Crisis Intervention Hotlines to Call or Text When - CNET THE REASON THEY TOLD ME I WENT A.O.L. Many of On February 16, VA announced the 10 winners of Mission Daybreak, a $20 million grand challenge to reduce Veteran suicides. You might get a PCR who has been there for 3 years or someone who just started taking calls yesterday. A locked padlock And, you dont have to be enrolled in VA benefits or health care to connect. Even if you are 100% correct, theres nothing I can do about it other than give you the limited information I have. Surviving spouse or dependent benefits, contact yourlocal, Request for burial and memorial benefits, contact the. I dont mind working in this environment, but it helps to know Im appreciated., Nothing feels better for me than someone who wants to tell our supervisor about a good job we did! A .gov website belongs to an official government organization in the United States. Almost made it out of committe but was tabled again because of funding. type questions, then stop talking and let them answer. We have no authority to cancel a pending payment either., Tip #2: If you getmarried, VA will not know. . Pleas help. Looking for U.S. government information and services? Bottom line pay an employee a shit wage, ask them to do the hardest job in the agency, and you have a recipe for really bad customer service. To date, both Congress and the Federal Communications Commission (FCC) have taken steps to support this effort. In fact, I heard it so much that I have a whole training course dedicated to teaching Veterans how to write more clean and persuasive arguments in their VA claims. Press the alt key and then the down arrow. Press enter on the item you wish to view. Call 911 if you need police, fire or emergency medical assistance. If you need a lawyer, fill out a contact form at the law firm of Attig Steel: https://www.attigsteel.com/contact-us/. Share sensitive information only on official, secure websites. Visit USA.gov, This will take you to the MyHealtheVet website, This will take you to the Suicide Prevention website, This will take you to the VA Find a Form page, This will take you to the VA Publications page, 1-800-MyVA411 (800-698-2411) is the one number to reach VA, DAV Patriot Boot Camp: Transforming, empowering founders in the Veteran and military community, Reading program aims to unite military, Veteran families through shared experiences, Preventing harassment for LGBTQ+ Veterans and VA employees, Call TTY if you Never assume they sent it, and never assume the VA got it, until you see it in writing., Tip #8: You can ask for a copy of the PCRs notes from the call. Ask us a question online, call us, or explore our FAQs and other resources. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links. What is the number of that Lawyer, please email it to me or (personal information redacted). On this page: Contact Us | Helpful Information | Other Points of Contact. If you are a . The comments section is for opinions and feedback on this particular article; this is not a customer support channel. On this page: Contact Us | Helpful Information | Other Points of Contact Advancement on the Docket (AOD) As a general matter, the Board is required by law to review appeals in docket order. PCRs have what are called talk time requirements. WASHINGTON The Department of Veterans Affairs Office of Research []. President Trump and the VA can change that back without waiting for congress to hash out the countless (Blue water navy Jim Stecik US Navy (67-71). Like the current number, to reach the VCL, Veterans will press 1 after dialing to connect with VCL responders. 2. Box 27063 Washington, DC 20038 FAX: 1-844-678-8979 (Toll Free). There are mixed reviews; some good, some say they never hear back. 3. The National Suicide Hotline Designation Act (Public Law # 116-172) designates 9-8-8 as the national number for suicide prevention and mental health crises and permits states to impose fees to support local operations of 9-8-8. We can hear a lot more than you think we can. Its worth the extra effort to have it typed and spaced out. {Authors note this is not the first time weve heard this. Department of Veterans Affairs (VA) Contact Contact the Department of Veterans Affairs Toll-free number 1-800-827-1000 TTY 1-800-829-4833 Find an office near you Find Facilities and Services Near You Main address 810 Vermont Ave., NW Washington, DC 20420 SHARE THIS PAGE: Do you have a question? I ask, how many 377 days are there since than? If you get divorced, VA will not know. An official website of theU.S. Department of Veterans Affairs, Looking for U.S. government information and services? If you arent getting the answers you need, ask simple How? This shorter, three-digit number provides an easier-to-remember way to access the VCL. Federal Electronic Health Record Modernization, Ethics Principles for Access to and Use of Veteran Data, Call TTY if you Secure .gov websites use HTTPS A locked padlock But you do have that power: in the course of your claim or appeal. It is hard to be a jerk when looking at yourself smiling. The OIG has transitioned to web forms only for complaints submitted in electronic format; this change means that the OIG no longer accepts free-form email submissions except when OIG hotline staff specifically direct such submissions to ensure the secure transmission of protected information. Contact - Home - VA/DoD eBenefits Maybe someone in Washington can explain this to me. Call Us From Overseas Students and School Certifying Officials calling from outside the United States can contact us by phone at 001-918-781-5678 during business hours, 7 a.m. - 6 p.m. CST, Monday - Friday. A .gov website belongs to an official government organization in the United States. Share sensitive information only on official, secure websites. Increase awareness of the option to share concerns . So once those payments are scheduled, there is no availability for change. If you are in crisis or having thoughts of suicide, 116-315, which requires oversight for State Homes regarding COVID-19 infections, response capacity, and staffing levels during a covered . But dont ask me to pass evidence or notes about the theory of your case. Hundred bills in committe Whats the hold up? or protected health information into the form it will be deleted for your protection. And i serve as President of Jesse Clipper Unit 430 Auxiliary under the American Legion. Lock Save my name, email, and website in this browser for the next time I comment. Maybe they just lost a family member to a battle with cancer. The hotline can be accessed at 855-948-2311 and is VA's first non-clinical, non-emergency around-the-clock call center. If you are a veteran in crisis, or know of someone who needs immediate support, contact the VA's Veterans Crisis Line or visit https://www.veteranscrisisline.net/. For other websites and applications, at a minimum, provide the website address or application name where the problem occured. These grants will provide funding for students and teachers around the country to learn about, memorialize, and share the stories of Veterans interred in NCA cemeteries. Dial 988 then Press 1, text to 838255 or chat online atVeteransCrisisLine.net/Chat. Ive talked to other veterans on the Internet about the WH VA hot line. With one phone call, Veterans, their families, caregivers and survivors can easily access information on VA benefits and services or be connected to an expert for answers to questions. Required fields are marked *. Had I not started seeing private doctors in 2015 I would probably be dead today, which I believe is the goal of the VA. For questions about use of VA websites after you've successfully signed in, please use the contact information provided by that website. To access the menus on this page please perform the following steps. If youre a Veteran having thoughts of suicide or concerned about one, reach 24/7 crisis support through the new Veterans Crisis Line (VCL) number: Dial 988, then Press 1. Visit USA.gov, This will take you to the MyHealtheVet website, This will take you to the Suicide Prevention website, This will take you to the VA Find a Form page, This will take you to the VA Publications page, White House VA Hotline now fully staffed and operational around the clock to serve nations Veterans, Special issue of Health Equity devoted to improving care for minority Veterans, New VA Mission Statement recognizes sacred commitment to all Veterans, their families, caregivers and survivors, Mission Daybreak announces 10 winners in suicide prevention grand challenge, Call TTY if you Please, never put personally identifiable information (SSAN, address, phone number, etc.) Use Ask VA for a status report on your appeal before the Board. Pledged by President Donald J. Trump as part of his administrations commitment to reforming the U.S. Department of Veterans Affairs (VA), as of May 14, theWhite House VA Hotlinehas answered more than 250,195 calls since it went live June 1, 2017. Attention A T users. On February 16, VA announced the 10 winners of Mission Daybreak, a $20 million grand challenge to reduce Veteran suicides. Tell the agent that you want a language interpreter to join the call. We have cut off dates (which can vary by the way) because we send the payments to the US Treasury, who officially submits the payments. It provides Veterans a supplemental option to report issues if they are not being addressed through VAs normal customer service channels. The hardest job in my law firm is the one that handles the phone calls from Veterans looking for help. The White House VA Hotline provides our nations Veterans with a direct, dedicated contact line that allows them to interact with highly trained, live agents to answer their needs and concerns, said VA secretary David J. Shulkin. them are Veterans themselves. An official website of theU.S. Department of Veterans Affairs, Looking for U.S. government information and services? White House VA Hotline now fully staffed and operational around the clock to serve nation's Veterans - VA News The hotline can be accessed at 855-948-2311 and is VA's first non-clinical, non-emergency around-the-clock call center. All you need is your browser! Many of Join our email list of testing participants and give us your feedback. Contact Us - AccessVA We have tools to give you general information, and are happy to look for what you ask., We have systems that provides us our answers, but there are a plethora of answers, so we need your help to sort out the right answer from the wrong answer. TriWest is pleased to offer options to help callers with hearing or speech disabilities communicate telephonically. A locked padlock It is hard to be a jerk when looking at yourself smiling. Monday - Friday, 10 am to 6 pm ET. This includes main, branch and extension campuses approved by the SAA. Recently, I had a chance to meet several current and former VA call center employees and talk to them about their work answering the phones at the VA.gov phone number. Helpful VA Phone Numbers - VA.gov Home 810 Vermont Avenue, NW But we need our jobs, too.take it up with the VA Secretary, and ask him to re-focus our standards on quality of interaction, not quantity. Clinical Contact Center lets Veterans get answers on health questions or have a virtual visit with a doctor or nurse practitioner. Questions or comments should be directed to the Office of Media Relations at vapublicaffairs@va.gov. Veterans with claims specific or other questions may request information via Ask.VA.gov | Veteran Affairs or telephone at 1-800-827-1000. In response to theNational Suicide Hotline Designation Actdesignating the988 Suicide and Crisis Lifeline, the Department of Veterans Affairs has made it more user friendly to access theVeterans Crisis Line. If your claim is not before the Board, please contact your local VA Regional Office (RO) or one of the other Points of Contact listed below. I have evidence that a principal, employee, agent, or subcontractor of the contractor has committed a violation of the civil False Claims Act or a violation of federal criminal law involving fraud, conflict of interest, bribery, or gratuity violations found in Title 18 of the United States Code. Secure .gov websites use HTTPS type questions, then stop talking and let them answer. June 21st, July 31st, Aug 4th, Sept 5th, 14th, 25th, Oct 17th, Nov 9th, 24th, 27th Dec 1st: Puget Sound VA doesnt respond to complaints. Add this statement: I would like a copy of the VBMS notes dated ____., Tip #9: After you get off the call, write down what I told you. OIG Hotline - VA.gov Home Enhancing suicide prevention crisis services is a key component of the White Housestrategy on reducing Veteran suicideas well as President Bidenscomprehensive strategyto address the countrys national mental health crisis. Official websites use .gov ) or https:// means youve safely connected to the .gov website. yourIT Services Also referred to as the Enterprise Service Desk or ESD. So we feel pressure to get you answers as quickly and efficiently as possible. An official website of the United States government. Please, never put personally identifiable information (SSAN, address, phone number, etc.) You are entitled to a copy, but you have to ask! VA announced that the White House VA Hotline, first launched in June as part of President Donald J. Trumps commitment to reforming VA, is now fully staffed with live agents working to serve Veterans 24 hours a day, 365 days a year. Access Benefits Call Center care services. Please see VAs Privacy, Policies, and Legal Information page. To access the combo box on this page please perform the following steps. Agents undergo regular updates and training on VA services based on hotline trends and are assisted by newly implemented tracking software to help VA capture and improve its response, referral and resolution processes to best support Veterans. For assistance with getting started, managing your account, verifying your identity or other trouble signing in with Login.gov, click on the link below. View or update your Compensation and Pension (C&P) claim. The comments section is for opinions and feedback on this particular article; this is not a customer support channel. There was a suggestion made to fund it The Veterans Crisis Line is a critical component of the nations largest integrated suicide prevention network. The raters in the regional office have limited time to read through a document. Five honorees inducted into College of Science's Hall of Distinction If your residence is in a foreign country, contact theVBA Foreign Service Program. Visit USA.gov, This will take you to the MyHealtheVet website, This will take you to the Suicide Prevention website, This will take you to the VA Find a Form page, This will take you to the VA Publications page, VA awards more than $2M in grants to memorialize Veterans interred in national cemeteries, VA launches national PACT Act Summer VetFest to encourage Veterans and survivors to apply for new health care and benefits, VA stands up Agency Equity Team to ensure that all Veterans receive the world-class care and benefits they deserve, Call TTY if you I know its not always possible, but if you have a ton of wind while you are talking outside, or your car window is rolled down, or you are talking to us in a restaurant, it can be hard to hear and understand what you are saying., Tip #7: If someone else (like a VSO or attorney) sends in paperwork for you, such as your notice of disagreement or claim form, make sure you get a copy for yourself. Hit enter to expand a main menu option (Health, Benefits, etc). Because VA administers the VCL through the Lifelines national network, the service was affected by this transition. A lock ( (Yes, VA employees live in constant fear that the mid and upper managers are going to fire them for helping Veterans.). that still cant answer why i was given the WRONG DIAGNOSIS in 1982 and had to struggle along on very little money,no psychological help and no meds from the VA HEALTH CARE SYSTEM FOR 15 YEARS,it also dont help to rememdy the fact that I have had to wait OVER 2 OR 3 YEARS FOR A VIDEO CONFERENCE at the Montgomery VA Regional Office ! Optum was named as the TPA for the VA Community Care Network for . An official website of the United States government. Robert Ridge, I didnt know I could file a financial hardship, at totally disabled and listed as 50% Ive been broke forever. When I first started, I had veterans tell me they could tell I was new, BUT they said I could take my time. This new, shorter number increases ease of access and clarity in times of crisis for both Veterans and supporters. In 2020, the VA announced plans to establish 1-800-MyVA411 as the lone access point to all VA contact centers. Use the call-center to get the information you need, and use the, If you have a direct deposit account, its better to call before the 15th of the month if you want it effective for the 1st of the month. who will contact you the next business day for continued support. If you are a Veteran in crisis During a crisis, every second counts, said VA Secretary Denis McDonough. Were working to make sure all Veterans and their supporters know about the new number. Got a question or comment about VA/DoD eBenefits? An official website of theU.S. Department of Veterans Affairs, Looking for U.S. government information and services? It takes NOTHING away from to be friendly it costs NOTHING to be polite. Who? Have you ever had a reason to call this VA.gov phone number? ) or https:// means youve safely connected to the .gov website. Get more resources at VeteransCrisisLine.net. have hearing loss. Call 1-800-MyVA411 to get information on VA care, benefits and services, such as: 1-800-MyVA411 callers have the option of pressing 0 to be immediately connected with a customer service agent to answer any questions or provide a warm-handoff to the appropriate VA expert. Novel Coronavirus Disease (COVID-19) - Public Health Federal Benefits for Veterans, Dependents and Survivors - VA.gov Home A .gov website belongs to an official government organization in the United States. The hotline staffing is in direct response to Veterans requests to talk to agents who could relate to their experiences. Share sensitive information only on official, secure websites. Where? The hotline can be accessed at 855-948-2311 and is VAs first non-clinical, non-emergency around-the-clock call center. Chances are, though, that the person on the other end of the line doesnt have it any easier than you. VA operates the Veterans Crisis Line through the 988 Lifelines national network and thus collaborated to accomplish the successful transition. Get Help in Crisis - PTSD: National Center for PTSD This protects YOU if for some reason its never received. There are approximately 700-750of thesethese employees, The hardest job in my law firm is the one that handles the, Tell the person on the phone at the beginning of the call that because of your medical condition, you. Use the up and down arrows to navigate this combo box. Under 38 U.S.C. easy to remember phone number. 20.800, 20.902. If you are a Veteran in crisis Veterans Crisis Line: Veterans, their families, caregivers and survivors can call the White House VA Hotline at 855-948-2311. For more information about the hotline, visithttps://www.va.gov/ve/whvahotline.asp. Clinical Contact Center ready to answer Veterans' questions - VA News If you are experiencing an issue with a VA computer system, VA's Talent Management System, or other VA websites or applications, please contact yourIT Services. Free, 24/7, confidential support is a call away. VA HOTLINE ? More than half the calls to the hotline are general inquiries about VAs care, benefits and memorial services. Share sensitive information only on official, secure websites. How to Hire an Attorney For Your VA Claim or Appeal. WASHINGTON The Department of Veterans Affairs Office of Research []. If you prefer a phone call, you can request this within the chat venue. The hotline, 855-948-2311, serves Veterans, their families, caregivers and survivors by giving them a direct, nonemergency, contact line available 24 hours a day, 365 days a year with agents the majority of whom are Veterans or from a Veteran family who are trained to address general and common VA inquiries. John P. Savoie US Army Vet. A Service of the Department of Veterans Affairs and the Department of Defense. TAKEAWAY POINT: Write down the purpose of your call on an index card write down what you want to get out of the call. Call: 988 (Press 1), U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420. We get certificates and congratulated at team meetings! ) or https:// means youve safely connected to the .gov website. Boots on the ground to qualify for benefits I remember his name, and if I ever got a call from him, Id move heaven and earth to help him., Saying thank you, or telling me I did a good job, can brighten my day. If they feel the PCR was right, and had a good demeanor, you probably wont get a call back.. What? If you are a Veteran in crisis The following are some examples of unusual hardship or other potential sufficient cause, along with recommended supporting documentation (as all motions for advancement on the docket require claim-specific evidence of hardship): Motions for advancement on the docket, along with supporting documentation, should be submitted to the Board in writing at the address or fax number listed below. 1-800-MyVA411 (1-800-698-2411) is available 24 hours-a-day, 365 day-a-year to serve Veterans, their families, caregivers and survivors. As such, Section 3003 of Public Law No. The hotline serves as VAs front door to listen to Veterans experiences,identify trends in Veteran feedback and resolve Veterans health, benefits and services concerns anywhere in the department. It helps us to go back and remember that someone thought we helped them through this horrible and chaotic claims process. Please, never put personally identifiable information (SSAN, address, phone number, etc.) You may also contact the Office of Administrative Review (OAR) via email or phone at 1-800-827-1000,yourlocal ROor your representative (if you have one to advocate on your behalf). Since the initial launch of the hotline in June, we listened to our Veterans, who indicated that they prefer speaking with other Veterans and Veteran family members, and we adjusted our hiring based on that feedback, added Shulkin. The OIG hotline receives, screens, and determines the disposition of complaints concerning veterans or VA that relate to potentially unlawful activity or potential violations of rules or regulations; fraud, waste, and abuse; and gross mismanagement of VA programs and operations. Hi are you put in the registry at the Va hosiptal then you will get an appointment to be evaluated at the Va one if the Doctor then you can put in your paper work do you have Documentation if the bases that was spray with AGENT ORANGE THAT BASE HAS TO BE DOCUMENTED GO ON LINE AND LOOK UP ALL MILITARY base that is contaminated with it submit that with it and yes i am working with a veteran with a lawyer here is the number they work with veterans just call them and explain your situation my name is Janet i serve in the military 23 years i am at 100% and i help veterans. So we feel pressure to get you answers as quickly and efficiently as possible. If you are a Veteran in crisis visit VeteransCrisisLine.net for more resources. 8 a.m. - 6 p.m. in your local time zone. Maybe the person talking to you is the single mother of special needs child, stressed from working 8 hour days to pay for 12 hours a week of physical therapy and medical treatment. I STILL TO TODAY CANNOT REMEMBER WHAT I DID OR WHERE I WENT TO GET THIS KIND OF A DISCHARGE,,NO EXPLAINATION WAS GIVE TO ME,,, CAN SOME ONE HELP ME TO GET MY DISCHARGE REVERSED TO A HONORBLE DISCHARGE,, I AM NOW 80 YRS OLD THIS DECEMBER,,,HELP,,. Get more resources at VeteransCrisisLine.net. You should do that yourself not because I dont want to, but because you know your claim better than me, and theres a good chance I might pass on bad information because I didnt understand what you were saying or asking me to do., Tip #5: I have seen so many documents that are hard to read because of the hand writing, and also because its one giant paragraph. Many of No. Veterans Court reminds the VA: the BVA must adjudicate the logically related informal claim. My opinion is that unless it relates to your actual question, its better to leave it out.. Toll Free Numbers; I AM A. Outreach, Transition and Economic Development . I visited him this past year and he or I cannot understand how we were in the same war at the same time and place but he gets compensated for his disabilities and I struggle to survive on $1130.00 a month from SSI. Remember, youre not alone. . Veterans who receive care in the network can call 1-877-741-3400 around the clock to get their . Contact Anthem in Virginia: Phone & Live Chat | Anthem.com VA employees should not send personally identifiable information (PII), protected health information (PHI), or other VA-sensitive information using the OIG web forms. Phone Numbers Office; Bereavement Counseling: 1-202-461-6530 . VAs response was it would take 377 days to be reviewed. This new, shorter number makes it easier for Veterans and those who care about them to reach lifesaving support without having to be enrolled in VA benefits or health care.. You can also call if you are concerned about someone else. Its the toll-free number (1-800-827-1000) that we all love to hate. The White House VA Hotline is quickly becoming VAs front door for questions or concerns about VA and community resources, said VA Secretary Robert Wilkie. 7107 (a) (1), all appeals at the Board shall be considered and decided in regular docket order according to its place on the docket. Apply for and manage the VA benefits and services you've earned as a Veteran, Servicemember, or family memberlike health care, disability, education, and more. As VA call center rep, I would like to add one more point: Please dont use the toilet while youre talking to me. The hotlines agents are located at a VA facility in Shepherdstown, West Virginia. The Department of Veterans Affairs National Cemetery Administration awards six grants totaling more than $2,187,800 as part of theVeterans Legacy Program to award funding to educational institutions and non-profit organizations. Visit USA.gov, This will take you to the MyHealtheVet website, This will take you to the Suicide Prevention website, This will take you to the VA Find a Form page, This will take you to the VA Publications page, A new, easier-to-remember Veterans Crisis Line number, Pittsburgh VAs 2023 Outstanding Physician of the Year, VA Boston Brain Bank works to help Veterans with brain disease, Marine Veteran receives exceptional cancer care at VA, Call TTY if you Maybe they lost their house in a foreclosure and are struggling to get their feet on the ground. Bush and the VA changed that bill to having Contact My HealtheVet - My HealtheVet - My HealtheVet You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links. This represents a true win-win for Veterans and their loved ones.. them are Veterans themselves. them are Veterans themselves. Share sensitive information only on official, secure websites. You can text 741741 in the US or UK (686868 in Canada), reach out via WhatsApp or message Crisis Text Line on Facebook for help. If you arent getting the answers you need, ask simple How? Why? or protected health information into the form it will be deleted for your protection. Referrals during business hours, with an introduction from you and your issue to a VA specialist best able to assist. Hotline agents answer inquiries, provide directory assistance, document concerns about VA care, benefits and services, and expedite the referral and resolution of those concerns. This will take you to the page listed. Chats are limited to DS Logon registration and login assistance for VA/DoD eBenefits.