ImagineShare boasts E-Signature capability as well as a high level of encryption to securely share your documents! Keep the time pending until you are ready to bill. Clients really like the detailed, itemized statements Rocket Matter produces, and the staff is always responsive and ready to help., McKenna Cox Herndon, Coleman, Brading and McKee, I handle a wide range of cases, and I like that Rocket Matter is set up to handle all of the billing options I use., Starting my own firm I knew that I wanted something that would streamline my practice. You can even set multiple timers at once, so you can move seamlessly between different tasks without missing a beator track time directly from Microsoft Outlook while using your email. From my research, all of the practice management software requires other software and most of that software requires a subscription. TEMPLATES! Free Trial Free Demo Support Features Resource Library Sign In, Practice Management Organization Time, Billing & Payments, About Us Our Core Values News and Information Subscription Agreement Privacy Policy Rocket Matter and GDPR Partnerships Careers. Privacy Policy I would consider using RM if they had a CRM. See how Rocket Matter can help make your life a whole lot easier. We offer a 10-day free trial, during which you will have access to all of the features provided in your plan. Our intuitive cloud-based software has all the tools you need to become more automated, more profitable, and more on top of your business. Learn how to create your intake form and share the form with clients! Our award-winning team will help migrate all of your existing data into Rocket Matter. The Rocket Matter calendar feature is very easy to use and visually see the entire firm's calendar at once. Trust accounting errors can put your entire law practice in jeopardy. Subscription Agreement Save as many cards as your client desires. News and Information Rocket Matter filled those needs, plus some. And with Rocket Matter Pay, your firm can easily process credit card payments without the risk of processing fees causing trust account compliance violations. No Credit Card Required. Implement time saving methodology and create document and invoice templates that you can use with any client and any matter. There should be a feature to allow additional users to at least view tasks assigned to another user on the second users dashboard and task list. Rocket Matter Legal CRM - Rocket Matter Rocket Matters client relationship management software (CRM) is designed to help law firms of any size take control of their marketing and client intake. It features time and billing management, calendar, document management, payments and collaboration management modules. Help Center. Whats the difference between Cloud-based and on-premises software? Prompt Customer Support: Get almost instantaneous live chat responses during support hours. Privacy Policy For example, a legal practice management software should allow you toprocess online credit card payments -- while preventing the commingling of fundswhen withdrawing or depositing funds into a clients trust account. Videos - Rocket Matter Stay on top of matters, communicate with clients, and view documents from your smartphone or any device with an internet connection. If you ask questions about improvements, RocketMatter refers you to another site called Receptive where they ask you to identify potential improvements. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. Should my law firm process online credit card payments? On-demand training to help you unleash the potential of Rocket Matter. Why should my firm invest in document automation tools? All Rights Reserved. Subscription Discounts Available for Long Term Commitments. Try for Free, $89 user/month Copyright 2007-2023 www.rocketmatter.com | All Rights Reserved, Rocket Matter is part of the ProfitSolv suite of products, Simplify Your Law Firm with with Easy-to-Use Legal Practice Management Software. The document management feature offers the capabilities to store essential documents in categorized order at one single place. Comments: Learn how to set up a custom rate for your client's by matter and billing user. More Practice Management Tools Included with Rocket Matter: Trusted by Law Firms Since 2008 for Unparalleled Product & Service. Use the Communicator to chat with other firm members, collaborate on Matters, create Calendar Events, share Documents and more! Features - Rocket Matter Thank you to the judges and everyone involved in the Stevie Awards for recognizing our commitment to customer service. I've sat through a lot of tutorials while considering making a switch, no reason in particular, just wanted to know if there was something better available. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. Stevie Winner for Sales & Customer Support Since 2015. How to update your firm address and contact information. Learn more Write a Review! We are sorry to hear that you have experienced some frustration with Rocket Matter. 3-user minimum. RM looks great on the surface, but once you begin . PRICE. Small firms have to make a lot happenwith fewer employees. If that sounds familiar, it may be time to think about how to save time in your work day. File storage seemed to be the main issue I noticed while looking into other products, however, for the price of Rocket Matter, what is offered is understandable. Do you need to make changes to your matter? Best Customer Service Software for Rocket Matter Find and compare the best Customer Service software for Rocket Matter in 2023 Sort: Sponsored Rocket Matter Customer Service Reset Filters Use the comparison tool below to compare the top Customer Service software for Rocket Matter on the market. Schedule a Demo Start a Free Trial Winner of Seven Consecutive Stevie Awards for Sales & Customer Service Excellence: Lightning-Fast Contact Creation Do you offer various payment plan options? Features I love the reporting features that are built in. The RM team has helped us device a way to do so but it is still clunky. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. From matter & document management to legal billing to reporting & analytics, Rocket Matter gives law firms all the tools needed to run a more efficient, profitable practice. It includes drag-and-drop functionality, as well as integrates with Dropbo Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software. The best part? The overview includes new features found only in our Premier tier as well as features new to Pro! Manage all of your clients, contacts, and relationships through our simple, yet powerful, legal contact management software. Time, Billing & Payments, About Us Contact - Rocket Matter It has been very good which is why we have stuck with them for 7 years now. The Rocket Matter calendar feature is very easy to use and visually see the entire firm's calendar at once. See who has done what at a glance. It's one easy change you can make today. Our billable time has grown by a third, which has in turn increased our collections by as much as 25 percent. I will say the one thing I love about this product is it is very user friendly. - Add, edit, and view contacts, matters, calendar events, and tasks, anytime from anywhere. Get your bills out on time -- in less time. Add time, schedule events and more all on the go, with Rocket Matter's mobile app. Or try us free for 15 days, no credit card required! Matter Templates. Case One did not have all of the calendar features that our firm needed. Rocket Matter runs natively on iPhone and Android devices. Stevie Winner for Sales & Customer Support Since 2015. See how Rocket Matter can help make your life a whole lot easier. Have more questions? Learn the software price, see the description, and read the most helpful reviews for UK business users. Our firm practices both criminal defense and plaintiff's work, the software works well for both. We typically respond within 24h Contact our Support Team Start a chat with one of our helpful product specialists. It provides accountability to all users which helps make an office run more efficiently. I would like a billing option to have the timer, with a short description of the action (that is always generated on the invoicing), but another section for notes (because I will sometime take notes on the timer description) that do not generate on the invoicing. Or join us on demand at any time. Have some questions before trying Rocket Matter? Copyright 2007-2023 www.rocketmatter.com | All Rights Reserved, "Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion. Track the progress and efficiency of your cases with our project management tool. Customer Service 4.5. It is especially highlighted for me now that we also have a CRM software. Accomplish tasks with ease. Overall, how good is it? No Credit Card Required. It features time and billing management, calendar, document management, payments and collaboration management. Take advantage of Rocket Matter's intake tool! In addition to boosting efficiency & streamlining billing to help you collect payments more quickly & consistently, Rocket Matter comes with a whole suite ofin-depth reporting & analytics tools. we have moved to a monthly plan and will change platforms. With award-winning customer service based in the United States, it's no wonder thousands of law firms swear by Rocket Matter. 15 years helping British businesses choose better software. Keep track of them. Process credit cards in-app for quick payment and reconciliation! We have recurring billing payment options that make collecting on your accounts a breeze! Thinking about leaving PC Law? The trust accounting features allow me to stay on top of my trust account and know which files I need to replenish. Using a product-centric and customer-first approach, ProfitSolv collaborates with firms to offer better client services. It features time and billing management, calendar, document management, payments and collaboration management modules. Rocket Matter Software Reviews & Ratings | 2023 | Software Advice Comments: Store your documents and sync to ImagineShare with our 2-way integration. The company was the first cloud-based legal practice management software on the market, landing its first client in 2007. Enter Rocket Matter: a legal practice management solution that helps law firms run more profitably, without all the busywork & time-consuming administrative tasks. Free Trial No features have been rated by reviewers for this product. With Rocket MattersBill-As-You-Work Technologyin place, your timekeepers can effortlessly track their hours (and their expenses) from anywhere in the software as they do their work. I've loved using this product, it's simple and keeps my firm organized. Thedocument automationtools included in Rocket Matterlaw practice management softwareallow you to generate common legal documents from customizable templates, then automatically populate fields with information pulled from your central database. Resource Library Easily create, track, update, and assign new tasks to others in only a few clicks while Rocket Matter automatically prioritizes tasks on your To-Do list. Designed to save you time and automate the intake process! Free Demo Our integrated CRM feature helps you manage business development functions such as client intake, client scheduling, follow-up, and more, to convert leads to new clients. Email Our Support Team Chat Support Start a chat with one of our helpful product specialists. Explore ratings, reviews, pricing, features, and integrations offered by the Law Practice Management product, Rocket Matter. Stay on top of matters, communicate with clients, and view documents from your smartphone or any device with an internet connection. Customer service is excellent! You can quickly get started on an easy month-to-month subscription. Barbara Rheney Christophillis & Gallivan, P.A. Discover how 13-Member Clarie Law Offices improves productivity, captures more time, and increases billings with Rocket Matter. Learn more about our one-way sync from Rocket Matter to QuickBooks Online. Rocket Matter user reviews from verified software and service customers. It is now like driving an old used car held together with duct tape. I really don't like anything about Rocket Matter. Efficient ways to stop claim rejections and start collecting more on your LEDES bills. Rocket Matter Reviews: Pricing & Software Features 2023 Or join us on demand at any time. Rocket Matter CRM is built to enhance your daily use of Rocket Matter Pro or Premier. More Organization Tools Included with Rocket Matter: Trusted by Law Firms Since 2008 for Unparalleled Product & Service. Simple and Straightforward Legal Practice Management Pricing. Sign In, Practice Management See how Rocket Matter can help make your life a whole lot easier. We offer a whole suite oflegal case management toolsto help you organize matters, stay on top of deadlines, and free up more time for providing better client service. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. We are an Injury Law and this software has made our practice a heck of a lot easier. We would really love the opportunity to speak to you regarding your personal experience with Rocket Matter so that we can make it right. Support 15 years helping British businesses . Industry-leading time and billing functionality. In fact, Rocket Matter was first created back in 2006 to address the lack of software vendors serving the specific needs of a law practice. Rocket Matter's client relationship management software (CRM) is designed to help law firms of any size take control of their marketing and client intake. About Pricing Alternatives Reviews About Rocket Matter Rocket Matter is a cloud-based legal billing and management solution designed to cater small and midsize law practices. Overall, how good is it? Documentation 2023 ProfitSolv, LLC, All rights reserved. Time, Billing & Payments, About Us Copyright 2007-2023 www.rocketmatter.com | All Rights Reserved, Integration with Outlook, QuickBooks, & More, Advanced Billing with Interest, Discount, and Taxes, "Rocket Matter has been excellent for our firm and it allows us to maintain excellent billing practices while maintaining everything in an organized fashion. "Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up. Contact Management - Rocket Matter It has been very good which is why we have stuck with them for 7 years now. ", Rocket Matter is part of the ProfitSolv suite of products, Stay Organized with Rocket Matter's Robust Legal Contact Management Software. Theres also an increased risk of mistakes & data entry errors since youll need to input each set of data multiple times. Rocket Matter paid version starts at US$39.00/month. Watch this webinar for techniques to help you grow. It makes it easy for me to find data about the operation of the business. Call us at 888.710.1845 or email us at sales@rocketmatter.com. There a ton of integrations that RocketMatter has, but most require their own subscription. With legal-specific CRM, your law firm can build automated campaigns to bring in new clients and foster strong relationships to keep current clients coming back. - Initiate calls and emails directly from your contacts. The Matter Stream is your matter activity feed. Case Management - Rocket Matter Select an interactive webinar Compare Rocket Matter and PracticePanther Legal Software based on features, pricing, verified reviews, integrations & more. Get immediate help through our phone support.1-888-432-1LAW, Email our support team. Access your firm's info & track time and expenses on the go. Firms using Rocket Matter enjoy access to powerfulmatter management features, including: All these features help your team work more efficiently, so you can spend less time on case management and more time serving your clients. Let's say you have an adjuster saved as a contact, he calls to settle a case, then you're able to see all cases with him and discuss all. Better law practice matter management is a breeze with Rocket Matter. With Rocket Matter, your law practice can: And as for the rest of your firms accounting? Legal Practice Management Integrations | Rocket Matter Guide Relay phone messages to other users or capture any kind of message using our '+Add New' button. Ouradvanced analyticsreports allow you to track thekey performance indicators(KPIs) that matter most to your firm, including: Our Premier Tier also includes our Business Intelligence Module, designed to provide legal practices with the deepest possible understanding of their finances, productivity, profitability, and more. At the very least, your law practice management system should integrate with: At Rocket Matter, were all about making lawyers lives as easy as possiblethats why we offer seamless integrations for all of the above and many more. You dont have a second to waste. Rocket Matter is part of ProfitSolv, a collection of best-in-class software solutions for professional services firms, allowing the freedom for growth and innovation. At Rocket Matter, customer service is a cornerstone of our business. Billable time & expense entries can be made from anywhere, even on mobile devices, so you dont need to wait until you get back to the office before you get back to clients. There are dozens of generic, industry-agnostic practice management tools on the market. Both are so ill conceived and executed that they are essentially worthless. Why does my law firm need a law practice management software? **Website: One-time setup fee of $599, "Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up. If your practice management software doesnt integrate with your other software tools, youll lose time and efficiency by manually copying data between different software systems. Filter and run your invoices in batch billing to save loads of time. BILLABLE HOURS! Rocket Matter does not have a free version but does offer a free trial. It has fallen well behind other software now. . By contrast, a Cloud-based software solution willautomatically back up your law practice data in the Cloudand can be accessed from any device, including mobile phones, allowing your attorneys & staff to coordinate on matters from remotely. Yes! Learn how to quickly sync your Box documents to Rocket Matter! Features Reviews Alternatives Integrations Rocket Matter Pricing Pricing overview Value for money rating 4.2 /5 198 Price starts from 39 /user Per month Pricing options Free plan Subscription Free trial Pricing details It offers a 10-day free trial. Data Security: Safeguard the firm from potential malpractice suits with a secure and centralized data repository. Ubiquiti Support and Help Center MOST POPULAR Pro Ideal for firms who want to grow revenues, increase productivity, and automate workflows. I am very pleased with the service. Discover the benefits and disadvantages of Rocket Matter. How can Rocket Matter help my firm manage legal matters? A complete overview of Rocket Matter features in less than 30 minutes, to help you launch your firm! It seems like all they do is release APIs to allow other programs to link to it. Yes! Increase efficiency with workflow automation, Increase billable hours with streamlined time tracking & invoicing, Improve cash flow with easy, compliant online payment tools, Effortlessly create, manage & share secure documents, Boost profitability with business intelligence insights, Make time & expense tracking easier and more accurate, Stay on top of high-priority& important deadlines with firm-wide & matter-specific calendars, Keep your contacts & documents organized & accessible from anywhere (while still keeping your firms data secure), Manage legal matters & cases with customizable workflow tools, Process credit card payments online without the risk of trust account compliance violations, Keep client trust accounts replenished & reconcile accounts while ensuring Bar compliance, Make more informed business decisions with in-depth reports & analytics dashboards, Fast & thorough conflict-of-interest checks, Court rules calendaring functions to help you avoid missing key deadlines, LEDES billing features to help you avoid invoice rejection, Firm-wide & case-specific calendars to help you keep track of important deadlines & appointments, Customizable matter templates to suit your firms unique workflows, Matter dashboards & milestones to help you track the progress of a matter.