savings and efficiencies without sacrificing quality care. home. They come up with one broken process and excuse after another and fail to deliver. This company is either completely incompetent or corrupt. Suggested I contact my doctor for more information. Byram Healthcare "customer service" Reviews | Glassdoor Get Byram Healthcare can be contacted at (866) 340-0511. mybyram personal ordering portal Find a . Apria Healthcare LLC (Apria) provides home respiratory services and medical equipment including oxygen therapy, noninvasive ventilation, sleep apnea devices, negative pressure wound therapy, and home medical equipment. simply call us before the order ships and we canmake any changes. If at any time you would like to change your order or cancel for any reason, padding: 5px 0px 5px 5px!important; patients. We offer quality products, expertise in managing insurance benefits, clinical support nationwide to home care agencies, managed care organizations, healthcare professionals and people with chronic diseases that need their healthcare supplies delivered to their home. Our Customer Service Representatives will be happy to assist you with placing your order or answering any questions, Monday Friday: 8:30 AM - 7:00 PM ET, and Saturday: 9:00 AM - 1:00 PM ET. Apr 19th, 2022. Our Wound, Ostomy, Urology and Incontinence Care Careline is staffed by WOCN nurses. Customer Service 1-877-902-9726. I had to contact them after the fact, and after receiving their order confirmation e-mail. Ca Civ Code 1714.43. They're not listening carefully enough to what a patient is asking for, and when I asked to speak to a manager, was told the employee works from home and there's no supervisor to get on the phone. No accessories have been added to your order. Well keep track of what you ordered so you can easily view past orders, account statements, and itemized invoices. The highly rated app is available for both Apple iOS and Android smart phones and tablets. Past 24 hours (3) Past Week (18) Past Month (28) Any Time (28) Done Company Dismiss. They and my HMO should be ashamed of these practices. Byram offers peace of mind working with you and your healthcare professional to ensure you get thesupplies you need according to your care plan. Understanding Your Health Insurance Benefits | Byram Healthcare to eliminate the inherent overhead and inefficiencies of managing an onsite supply closet. protocol. Centers, Inc. All rights 471 Broadway - Bayonne It started as a necessity through my insurance company years ago, but now I guess its just to avoid getting set-up with a new supplier. 28 Byram Healthcare jobs in United States (3 new) - LinkedIn Too bad we have to give them even 1 star! Recently, theyve started charging me for orders that they then do not actually deliver. Easy Ordering Options Phone: 1-877-90-BYRAM (1-877-902-9726) Byram Healthcare Reviews - Glassdoor Byram Healthcare Employee Reviews for Customer Service Representative in White Plains, NY Review this company Job Title Customer Service Representative 5 reviews Location White Plains, NY 5 reviews Ratings by category 3.0 Work-Life Balance 2.8 Pay & Benefits 2.7 Job Security & Advancement 2.7 Management 2.8 Culture Sort by Helpfulness Rating Date Our Clinical CareLines provide access to healthcare professionals who can help with any clinical questions you may have: Ostomy, Wound Care, Urology, Continence Care (877) 902-9726 ext.43312 Learn how Byrams Home Health Program can benefit your agency clinically, financially, and operationally, by reading this publication by theRemington Report. Every time I call in oh well place the order and yet nothing. We also ensure all reviews are published without moderation. and I have never ever seen such a horrible service anywhere else. Byram Healthcare has been the leading provider of medical supplies for over 50 years and is the #1 choice among wound care professionals for home delivery of advanced wound dressings. Steve joined Byram in 2012. WHERE IS THE CLASS ACTION LAWSUIT CONTACT INFORMATION? "The foundation of our success has always been about putting the customer at the center of everything we do and being the company that others want to do business with.". This company should be reported. Have used Byram for the last couple years for diabetes CGM device and sensors. Byram Healthcare Centers, Inc. | Better Business Bureau Profile , doctor, and insurance info and immediately given an email with what the process of delivery was. Exceptional Service Our experienced customer service team and clinical staff will work with your doctor to help choose the right medical supplies that are best for you. Byram Healthcare Centers, Inc. does not independently verify or audit this information. from Diabetes (877) 902-9726 ext.43397. p, li { Urology & Continence Care (800) 364-6057. The Wound Care Center of Excellence can be reached at 1-877-742-1972. Our customized programs are designed to support our customers and their clinical partners every step along the way. Byram Healthcare Customer Service Representative, Associate main .hero-banner-title h1 { Was in hold for over an hour with my insurance company doing 3 way call and Byram hung us up. Become a Customer Atlantic Medical Group Primary Care at Byram. The Wound Care Center of Excellence can be reached at 1-877-742-1972. I have been trying to sort out an order for medical supplies to be paid by Medicare for the past 6 weeks! padding: 15px 0px 15px 5px!important; I saw many reviews with the same problems. .related-content-wrapper .card-body span{ This program The organization serves more than 1,000,000 customers and has a billing and reporting system. Find a Business; Add Your Business; . Learn how simple it is to enroll and use the mybyram app. I have repeatedly told the company that I no longer need the medical supply that they were sending me, but they continue to bombard me with "reminders". finally. Ive been a customer with Byram for about 10 years now. Their representative, Carl Joshua, told me that there was something wrong with their system and that I needed to wait a day or two and then contact them again. Marianne has been with Byram Healthcare since 2006. } Worst company ever. With our direct insurance contracts, Byram provides in-network access to 85% of U.S. covered lives. Total time trying to order pump supplies 65 minutes." Byram Neel has an extensive background in contract negotiation, procurement and distribution across various healthcare channels. The Byram Difference - Convenience, Affordability and Choice. Verification can help ensure real people write reviews about real companies. opacity: .4; Extended hours. She is still waiting. Call Our Product Experts . This includes Texting, Email, Automated Phone Call and a Customer Service Phone Call. They answered all my questions (regarding payments, shipping, and returns) quickly and professionally. Need help? You can easily place a reorder online for the supplies you need. .related-content-wrapper .card .btn:hover span{ Get in touch with us, we are always happy to help: Contact Us Customer Service 1-877-902-9726 Frequently Asked Questions Return Policy Reorder Online Don't have time to call? Hours Mon: 8:30am - 5pm Tue: 8:30am - 5pm Wed: 8:30am - 5pm Thu: 8:30am - 5pm Fri: 8:30am - 5pm Website Take me there Rated 0.5 / 5 Rated 0.5 / 5 Help There are a number of ways we are able to contact you to remind that your next order is due. 66 Below average Happiness How enjoyable people find their day-to-day life at work Low Purpose How meaningful people find their work Average Satisfaction Call our toll-free number at: 1-877-902-9726 ext.43312. Home Health Agency | Byram Healthcare does conduct training of the applicable staff to mitigate these risks. You can also review our Frequently Asked Questions. After a week of receiving the order, they start looking for more documentation - just for more delays. Byram Healthcare Centers, Inc. does not independently verify or audit this information. background-image: unset; You will receive reorder reminders from us at least 10-15 days before your next order is due. Byram If they send the bill to collections I will file a court case against them as well as notify Kaiser about their unprofessionalism and reluctance to resolve problems they're at fault for. Once enrolled you can easily place your reorders. Information provided by various external sources. Owens & Minor 3.0. Our team will recommend the right Our customer service specialists have extensive product and insurance knowledge and are skilled at answering questions, making ordering as easy and reassuring as possible. When asked about it, they give me the runaround. Diabetes Healthcare Professional Guide | Byram Healthcare } Called several times - no adequate answer. Our customer care team will remind you when it is timeto reorder. It is the patient's responsibility to keep track of when to reorder their supplies. Byram Healthcare - Official MapQuest AWFUL IS TOO GOOD---FIND ANOTHER SUPPLIER. Mar 5, 2023 - Customer Service/New Accounts Representative . Byram is also a contracted provider with 600+ healthcare plans, which includes over 80% of U.S. covered lives. All insurance companies should drop this company. Search . I originally got my osteomyelitis supplies from. Provoking me to anger if I dare question their process. Estimated $32.7K - $41.4K a year. You may enroll in EZ Refill online through your You may also call us at1-877-902-9726 (1-877-90-BYRAM). Byram Healthcare - Customer Service Associate. Nothing but good stuff to say about Byram - or, more specifically, their staff that helped me. This supplier should not even be in business due to their ineptitude and unscrupulous practices. trusted brands for Diabetes, Ostomy, Wound Care, Urology, Incontinence, Nutrition, and we also supply Breast Pumps through Insurance. Byram Healthcare is open Mon, Tue, Wed, Thu, Fri, Sat. She has forged industry record sales growth at Byram, while retaining her top talent. It is also the patient's responsibility to stay on them to get the answers you need - if I didn't need to use them (b/c of my particular insurance) I would use Shield. Insurance Claims Experts We verify your insurance and work with your doctor to collect the necessary paperwork. To make an appointment with one of our health care providers, please call 1-800-247-9580 or visit our Find a Doctor service > Schedule an Appointment for Hospital Services. Our broad in-network coverage means that our customers typically enjoy a better financial experience thanks to lower, in-network co-payments and deductibles. 3010 Woodcreek Dr Ste A Downers Grove, IL 60515. I used their live chat feature to contact them about why my order didn't go through. Byram is a contracted provider covering 260+ million covered lives across Medicare, Medicaid, private insurance, Medicare Advantage and Managed Medicaid plans. VP, Compliance, Patient Direct (Apria & Byram Healthcare). Wrong ostomy bags were sent and various items I did not request -- and I've been billed for them! Call for Customer Service. reserved. Healthcare An experienced healthcare information systems leader, Nick's goal every day is to advance technology to support business growth while making healthcare easier for our customers. What the absolute eff goes on at this company? By prioritizing clinician and patient satisfaction and outcomes, Byram's Home Health Program incorporates key components that lead to a streamlined and efficient service, ultimately reducing the indirect cost of a medical supply program. We work with your healthcare professional to provide quality products that follow your doctors plan of care as the wound progresses. We will place a reminder call to you about 10 days before your upcoming Physical therapy only. Someone named Frankie used my phone number and I've been receiving calls weekly from them. Target offers the same breast pump for $325.99. accountability incorporated into the products sold comply with the laws regarding slavery and human trafficking of the country or countries in which
Our Wound Care CareLine is staffed by WOCN nurses. Download our Digital Form, fill it out, and fax it to our Center of Excellence. margin-top: 0; Contact Byram Healthcare | White Plains, NY Customer Testimonials I am happy to be a Byram customer "Efficient! maximizes The reason given was "INVALID INSURANCE". I was able to catch it quick. max-width: 200px; 90 Route 206 Suite 10A Byram , NJ 07874; 973-500-4344; Contact Byram Healthcare | White Plains, NY I've no idea why their ratings are so low. Physical Therapy Centers - Atlantic Health Steve is also a licensed pharmacist. A sampling of our plans are listed below. Caring Touch at Home Ostomy Transitions Program. I dont know. In order to proceed add at least 1 item to your order. We offer expertise on controlling costs, while ensuring the products offered support positive clinical outcomes, both critical to episode management under PDGM. expenditures Alginates, Hydrofibers and Super-Absorbers. Now have to pay for test strips out of pocket because medicare won't pay for them because he's on a continuous glucose monitor. Our experienced customer service team and clinical staff will work with your doctor to help choose the right medical supplies that are best for you. Our Wound Care specialists can help answer your product and reimbursement questions to help guide you . Please select the size that you want your product to be cut: History of selected cut sizes for this product: The new items you added which are listed below may require prescription verification and may increase order time. font-size: 15px; Byram reps placed wrong order (have no idea how they managed it). Centers, Inc. All rights How are the working hours at Byram Healthcare? | Indeed.com Cannot order over prescription amount quantity. Byram Healthcare in Somerset, NJ 08873 - (732) 302-1600 Byram Healthcare Jobs, Employment | Indeed.com *, Support for patients after discharge is reassuring, and provides financial savings to the agency as Byram bills their insurance, including Medicare B, upon discharge, .caro-content a { To make an appointment with one of our health care providers, please call 1-800-247-9580 or visit our Find a Doctor service > Schedule an Appointment for Hospital Services To request, cancel or reschedule an appointment for most hospital services, call our Central Scheduling Department Monday through Friday, 8:00am to 6:00pm, for assistance. by up to 15%. The mybyram mobile app offers the convenience of placing orders for your medical supplies, managing your insurance and physicians information, make payments and so much more! Excellence team offers exceptional service and partnership. Alginates, Hydrofibers and Super-Absorbers. Byram Healthcare Centers, Inc.,
Under his guidance, Byram became a top national provider of medical supplies in the U.S. SVP Finance, Patient Direct (Apria & Byram Healthcare). will work ByramHealthcare.com to get started. Byram Healthcare's website and service is horrible. In the 10 years or so Ive been with Byram, I cant say how many times Ive had issues with my diabetic supplies orders. Byram Healthcare Leadership Team | Byram Healthcare Sad Every complaint written about byram has happened to me as well, from no return calls to causing damage to my health by running me out of supplies. Byram offers quality single-use disposable healthcare supplies With our extensive insurance portfolio, we are uniquely positioned to provide medical supplies for the traditional Medicare PDGM and managed care patient on service with your agency. Wonder how many dayw I will not be able to use my insulin pump efficiently because of you inefficient ordering and shipping service? needs of your patients. Alginates, Hydrofibers and Super-Absorbers, www.cms.gov/center/provider-type/home-health-agency-hha-center.html, www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/Hospice/index.html, Continuity throughout post-acute care settings, Reduce supply leakage at hospital discharge, One specialized team for your agency and clinicians, Supply management expertise for Medicare PDGM and other bundled payors, Various ordering options, including E-ordering solutions & EMR Integration Options, Eliminate agency paying for supplies billable to insurance, Reduction in over utilization of supplies, Lower patient co-pays as an in-network provider. Reorder Your Medical Supplies Online | Byram Healthcare Byram captures all supply cost Call our toll-free number at: 1-877-902-9726 ext.43312. Complete the form below and a Byram Healthcare customer service representative will contact you. The rep then has the audacity to get mad at me and hang up on me. There is always an excuse as to why they are not satisfied with the doctor's orders. You must add a valid number greater than 0. Call Center Representative Salaries in the United States for Byram You are eligible to receive an insurance covered breast pump at no cost! Healthcare .hero-banner-block img { Ostomy (800) 308-9445 Brian is a successful managed care leader with a proven track record in sales, market access, contracting, and payer relations. } If you are interested in becoming a Byram customer, just give us a call and follow the prompts. They dont arrive on time, they get cancelled inexplicably, they need to get further information from my doctor/insurance company (and they dont end up doing themselves until I have to ask them to do so), theyre very difficult to communicate with over the phone, and their online ordering portal is an absolute joke. When I called a second time and spoke to Paloma she didn't comprehend the problem.She put me on hold and after 15 minutes waiting for her response, I simply ended the call. Perry joined Byram in 2006, rising to CEO in 2009. Michelle joined Byram in 2012. } A single support call could last for hours. Thats why every day healthcare professionals trust Byram to service their patients advanced wound dressing needs. reserved. without insurance. Have a question? Byram Healthcare at 500 Apgar Dr #2, Somerset, NJ 08873. Contact Us. Got a question about Byram Healthcare? Placed another order on dec. 6th, still didn't receive an order (almost a month). As your wound progresses and your needs change, well make sure you have everything you require. Enroll now to easily place reorders online, view your previous order history, update your account information and more. With our EZ Refill Program, our system alerts us when your next order is due and ships it to you automatically. Your company sucks at being a Dexcom Supplier and Medicare Vendor. font-size: 30px!important; Healthcare Byram Healthcare has been the leading provider of wound care supplies for over 50 years and is the #1 choice among wound care professionals for home delivery of advanced wound dressings.